Oando Plc Favour Ifeoluwa & Akinola Ajibade Oando Plc says it has completed and won the bid for the operatorship of oil block KON 13 in Angola. The firm which recently acquired Eni of Italy’s oil assets in Nigeria, said that the award of the oil block located in Angola’s onshore Kwanza Basin followed a competitive bidding process by the country’s oil and gas sector regulator. It further said hat the asset in which it owns 45 per cent participating interest, has estimated prospective resources of 770 to 1,100 million barrels of oil. Oando is handling its operations relating to the asset through its upstream subsidiary, Oando Energy Resources (OER). “Oando Plc, Africa’s leading indigenous energy solutions provider listed on both the Nigerian Exchange Limited and Johannesburg Stock Exchange is pleased to announce that its upstream subsidiary, Oando Energy Resources (OER), has been awarded operatorship of Block KON 13 in Angola’s Onshore Kwanza Basin, following a...
By Favour & Akinola Ajibade
Ikeja Electric( IK) has introduced an enhanced self-service package, with a view to meet the growing needs of its customers.
Known as Singleview 2.0 web application, the package, which is the latest in its series, boasts of consolidated account management features, which is purposely for the company's customers in need of prepaid, postpaid, maximum demand, non-maximum demand and biletral services.
Speaking on the package, the firm's Head, Business Innovation and Transformation, Paul Ehiagbonare said it became necessary to upgrade the Singleview platform in line with the company's customer-first, technology-mantra, as the upgrade would support different classes of customers, while at the same time, empowering them with features, functionalities and possibilities for excellent customer experience.
Be said: "As a forward thinking, innovative and customer centric organization, the Singleview 2.0 enables customers to have all necessary information at the tips of their fingers including how they can resolve issues and make enquiries without necessarily visiting or calling Ikeja Electric's offices".
Paul explained further that platform serves as a major digital touch point which enables both prepaid, postpaid and bilateral customers to set up a new electricity connection, order for meters, manage their accounts and services online.
He said that that the product allows customers to view and download their utility bills, purchase electricity units/token, view energy usage and balance, view vending history, electricity availability in customer's area, manage multiple meters, manage access delegation, view loyalty reward status as well as tariff classes and rates. The platform also becomes the access point to Ikeja Electric's loyalty program expected to kick off soon.
Similarly, Utility's Company's Acting Head of Corporate Communications, Kingsley Okotie, urged existing and prospective customers to sign-up on the user friendly application in addition to the functions earlier enumerated.
Other features include enabling customers to know their payment history and information irrespective of where they made the payments, requests or complaints for prompt response by the Business Unit/ Undertaking Office in charge of such locations.
He further said that the upgrade to Singleview 2.0 would help in reinforcing the company's performance as a foremost power institution, which is bent on improving services to its more than one million customers.
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